Privacy Policy

PRIVACY POLICY ARTICLE 13 REGULATION EU 2016/679

Effective Date: May 22, 2018

Last updated: February 8, 2019

INFORMATION ABOUT THE DATA CONTROLLER

Name: Alexandra Kapinya

Address: Via Vassalli Eandi 26 – 10138 Torino (TO), Italy

VAT Registration Number: 03809080132

E-mail address: alexandra@visualenglishschool.com

PURPOSES OF THE PROCESSING

a.) Contractual purpose.

The Data Controller will process personal data for contractual purposes. Data processing is therefore necessary to provide You with services. Personal data will be collected through the online contact and register forms available on the website. Specifically, personal data will be processed in order to allow data subject to:

  • use the website;
  • register a personal student's account;
  • enrol and attend online English courses;

b.) Marketing Purpose

With your consent, I will process personal data for marketing purposes which will include contacting You by email with information, newsletters, and offers on my services. Personal data will be collected through the online contact forms. You will always have the opportunity to opt-out and withdraw your consent, following the instructions set out by this policy or by clicking the cancellation link (“unsubscribe”) found at the bottom of each e-mail received. E-mail subscribers must be over 16 years of age. You will be able to subscribe to one or two types of newsletter:

  • educational newsletter with English mini-lessons, blog posts and/or
  • marketing emails;

LEGAL BASIS FOR DATA PROCESSING

a.) Contract execution and provision of services.

Under Regulation EU 2016/679, Data Controller must always have a lawful basis for processing personal data. In this circumstance, the data is necessary for my performance of services to You. I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected, as better explained under “Data Storage Period” chapter. Your personal data will therefore be kept until you intend to use my services and will be deleted thereafter. If you do not accept and agree to such processing, I will not be able to provide the services.

b.) Consent

With your consent, I will send electronic communications for direct marketing of my services, including by e-mail and newsletter. You, as data subject, will always have the opportunity to opt-out and withdraw your consent, by contacting directly Me or by clicking the cancellation link (“unsubscribe”) found at the bottom of each e-mail received.

RECIPIENTS OR CATEGORIES OF RECIPIENTS OF THE PERSONAL DATA

I may contract with the following categories of third parties to supply certain services:

1. Web hosting services: Such disclosure is required for contractual purposes and necessary for Me to provide You with the use of the website.

2. Online Course Platform provided by Teachable Inc. where Alexandra Kapinya delivers and provides live and pre-recorded instruction and learning services. Upon creating your student's account at visual-english-school.teachable.com you also confirm that you have read and accepted Teachable's Terms of Use and Privacy Policy. When signing up for courses, you also agree to join a separate newsletter used exclusively for course-related communication.

3. Providers of email marketing software: I will disclose your personal data only with your consent.

In some cases, those third parties may require access to some or all of your personal data that I process. If any of your personal data is required by a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, including by entering into a data processing agreement in order to appoint them as data processors, whenever required.

CATEGORIES OF DATA COLLECTED

Depending upon your use of the website, I may collect some or all of the following personal and non-personal data: e-mail address, name, surname, location, language, e-mail provider, street address, billing information, credit card or payment information, Web browser type, IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use the website, time zone settings and the devices you use to access our website.

I will process the above data to operate the website, provide online courses and ensure relevant content is provided to you, to ensure the security of my website using security plugins, including to maintain backups of the website.

TRANSFER OF PERSONAL DATA OUTSIDE THE EU

Transfer of data to: United States

All data recipients participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework and are therefore deemed to ensure, according to the European Commission, an adequate level of protection for personal data transferred from the data Controller to the Data Processors.

CRITERIA TO DETERMINE PERSONAL DATA STORAGE

Account Information will be kept until You decide to delete your account or up to contract termination. Personal Data will be kept only for the time strictly necessary to provide the service and thereafter deleted. Information for marketing purpose will be deleted upon data subject’s request.

YOUR RIGHTS AS DATA SUBJECT

Under the GDPR, You have the following rights:

  1. The right to obtain from Me confirmation as to whether or not personal data concerning You are being processed;
  2. The right to access your personal data;
  3. The right to have your personal data rectified if any of your personal data held by Me is inaccurate or the right to have incomplete personal data completed, including by means of providing a supplementary statement.
  4. The right to be forgotten, including to delete the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or because You withdraw consent on which the processing is based.
  5. The right to restrict the processing of your personal data according to article 18 of GDPR.
  6. The right to object to Me using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to Me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, You can ask Me for a copy of that personal data to re-use with another service or business in many cases.
  8. Rights relating to automated decision-making and profiling.
  9. You have the right to lodge a complaint with a supervisory authority.

HOW DO YOU ENFORCE YOUR RIGHTS?

You can enforce your rights at any time by sending Me an e-mail to the following address: alexandra[at]visualenglishschool.com


I have a duty to respond to your requests at the latest within one month of receiving them. This deadline may be extended by two additional months if necessary, taking into account the complexity and the number of requests received. In case of extension You will be informed of the delay and the reasons.

If I do not take action on your request, I will inform you without delay and at the latest within one month of receipt of your request of the reasons for not taking action and on the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.

COOKIE POLICY

Effective Date: May 22, 2018

Last updated: May 22, 2018

What are cookies?

A Cookie is a small text file that can be stored on the computer of users when they access a website to be then transmitted again to the same website when users return. Generally speaking, cookies may be used for different purposes: to perform the log-in and to monitor use of the website, but also to store information on specific configurations regarding users who access the server, to store their preferences and for other purposes. The website visualenglishschool.com uses technical, analytics and remarketing cookies, namely:

Technical or strictly necessary cookies.
The website https://visualenglishschool.com/ uses cookies required to allow users to correctly browse, to use the interactive services and to facilitate and improve users’ experience of our Site. Certain features of our site depend on Browser Cookies to function.

Analytics Cookies.

The website visualenglishschool.com also uses Google Analytics cookies to collect information in an aggregate form on the number of users and on how users use the website. This is a web analysis service provided by Google Inc. The generated information is used to indicate the trends of users on this website without identifying individual visitors and to make reports on the use of the website itself.

The data controller masked the IP address on Google Analytics, deactivated all data sharing through its analytics account settings, accepted the Google Ads Data Processing Term as provided for by Google Analytics according to the General Data Protection Regulation (GDPR). Google is therefore committed to process personal data according to its customer’s requirements and not sharing them with other services. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.

Social networks cookies

Third party cookies installed through the website visualenglishschool.com allow to process tracking statistics and data analysis. They also provide data about a user’s visit of the website and may be used to provide users with offers and commercial communications that meet their specific needs. They may track users by collecting some information about the pages they visit in order to send tailored advertising. Users will still have the option of denying the automatic installation of cookies through the banner. To ensure greater transparency, hereinafter it follows a list of third-party social network widgets currently used on the website visualenglishschool.com.

Below I list third party service providers and tracking cookies currently featured on the website.

cookie/script Provider Purpose
_pinterest_cm pinterest.com Tracking users’ browsing


GPS Youtube.com Tracking user’s position


NID Google.com Marketing and profiling
VISITOR_INFO1_LIVE Youtube.com Tracking users’ browsing
collect google-analytics.com Tracking users’ browsing
vuid Vimeo.com Tracking users’ browsing


impression.php/# Facebook.com Tracking users’ browsing


YSC Youtube.com Tracking users’ browsing

How do you enable or disable cookies via the cookie banner or browser?

If you decide not to allow technical cookies to be installed on your computer many functions and services may not be available. Therefore, if you decide to block the storing or remove the technical cookies, we can no longer guarantee the correct functioning of the website. Instead, blocking tracking/remarketing cookies does not affect your use of the website. Tracking cookies are automatically disabled. You can , however, activate them by customizing the settings on the cookie banner, where you can allow some or all of the cookies. Subject to what is indicated above in relation to cookies required for browsing, you may delete other cookies via your browser. Each browser allows you to limit and delete cookies by way of the settings.